Privacy Policy

Ant Learning takes your privacy seriously. That is why we will only use your personal information to provide you with the tuition services you have requested for your child and/or administer your relationship with us. We will not sell your information to third-parties unless you grant us explicit permission to do so, and we will never use your personal data for any reason other than the reasons described within this policy. When we share your information with third-parties, it is for the purpose of carrying out our services to you.

About our privacy policy

Our privacy policy outlines your relationship with our company and explains in detail how we use the information that you provide us with.

About Ant Learning

Ant Learning is the trading name of Ant Learning Ltd (company no. 14057991), which is registered in England and Wales, and registered with the UK’s Information Commissioner’s Office under the Data Protection Act 2018.

You can reach us by:

Changing your preferences

If you’d like to change your web, contact or marketing preferences, you can do so at any time. Simply do so on the link(s) provided on the platform where the interaction is taking place or contact us at to request the necessary amendments.

How we do business

Ant Learning is committed to upholding and maintaining your personal rights. We operate our business in-line with the European Union’s General Data Protection Regulation and observe your rights to change or withdraw your consent options at any time. As part of our ongoing commitment to uphold your rights, Ant Learning will also extend advice on how you can issue formal complaints to relevant authorities, such as the Information Commissioner’s Office.

Sensitive data

Ant Learning does not collect any sensitive data about you. Sensitive data refers to (but is not limited to) information about your race or ethnic background, religious or political affiliations, trade union affiliations, sexual orientation, criminal background, or health background. We may collect health information about your child for the purpose of working with UK ambulance services in the event of your child experiencing a health emergency.

Who our privacy policy applies to

This privacy policy has been developed to inform users of Ant Learning how we use their data. Ant Learning is a private tuition provider, and we need to process the data of individuals to offer our products and/or services. Bearing that in mind, our privacy policy applies to any and all individuals registered with us as a user, visitors to our website, customer, administrator or in any other capacity.

What information this policy applies to

There is a lawful basis for processing your data, and this section of our privacy policy outlines how this applies to the personal information you provide us with or allow us to collect.

The information this policy applies to includes information that you:

  • Provide as part of any registration process
  • Provide as part of any campaign creation activity
  • Provide in the form of numerical data, metadata or communications
  • Give us as part of our ongoing relationship

This policy also applies to information that we:

  • Collect relating to how you interact with our website
  • Must process to complete enrolment and other transactions

Consent

Please note that when you submit personal data on our website or any third-party applications managed by Ant Learning and you are giving your explicit consent that Ant Learning can use that data in line with our privacy policy. You are also giving Ant Learning your consent to receiving commercial emails or texts from Ant Learning and/or its director(s).

Opting-out

After giving Ant Learning your consent, you are free to amend your consent or withdraw your consent at any time. You have the right to object to the processing of your data. To opt-out, change your preferences or revoke your consent, simply unsubscribe using the link in the email or text, or contact us on .

Data processing and storage

Ant Learning collects and stores data in the UK. We will store your data for a period of up to seven years after your last recorded contact or login attempt unless otherwise noted and explicitly stated.

Ant Learning stores data relating to transactions, payments and orders for a period of up to seven years. This period may be extended under certain circumstances as part of our ongoing commitment to comply with UK and international law.

We use carefully selected and recognised third-parties to help us take payments, market our tuition services, provide commerce services and manage company accounts. Some of these third-parties may operate outside the European Union.

Ant Learning may process your data based on more than one legal ground.

Circumstances under which we may be required to process your data under more than one legal ground may include:

Reason

Data type

Legal basis

Customer registration

Identity and contact information

To carry out a contract we’ve made with you

Processing and/or delivering your order

Identity, contact information, financial information, financial and transactional data

To carry out a contract we’ve made with you and to exercise our legitimate interests to recover debts owed

To manage our customer relationship with you

Identity, contact information, marketing and communications preferences

To carry out a contract we’ve made with you, to comply with legal obligations and to exercise our legitimate interests to keep our records updated

Marketing and communications

Ant Learning may send you marketing communications if you have given us your contact details in response to an advert, your child is enrolled with us or opted-in to marketing communications.

You can opt-out of these marketing communications and manage your preferences at any time.

Our company obligations

As a data controller, Ant Learning is legally responsible for the data you provide us with. In honouring that responsibility, we pledge to uphold our commitments under GDPR and the Data Protection Act 2018.

We will only ever use your data:

  • In ways that are both fair and legal
  • As described within this policy
  • In ways that are necessary for the purposes described

In addition, Ant Learning processes the personal data you submit to us or we collect as a data processor. As part of this role, Ant Learning takes all necessary precautions to secure the personal data we collect, process and store.

We may occasionally use the data you provide us with for marketing, relationship management or account management activities. These activities are designed to ensure you have adequate information about other products and/or services we offer, that we have reason to believe you may be interested in. You have the right to opt-out of these activities at any time.

Third-Parties

Ant Learning only shares your personal data with third-party for the purpose of carrying out its business. Third-parties include Ant Learning’s provider of email marketing, automations, customer relationship management, electronic payment systems, paid online search etc. Example third-party platforms that we have relationship with include (but not limited) Google and Meta (Facebook & Instagram).

Cookies

You can review our cookies policy here.

Our security

As part of our ongoing commitment to GDPR, Ant Learning will report any security breaches or attempted breaches to the relevant authorities within 24 hours. We will subsequently contact all those affected by the breach within 72 hours of its occurrence.

Legitimate interests

As part of the Data Protection Act 2018, Ant Learning observes the right to share selected information with third-parties that use data for non-marketing purposes. This could include (but is not limited to) organisations that provide credit assessments, identification services and fraud prevention activities.

Contact us

Ant Learning is committed to upholding your rights. If you have any questions, comments or concerns about this privacy policy or wish to exercise your rights in relation to your personal data, please email or call 020 8050 5798.

We will process any request within 20 days. Subject Access Requests are normally performed free of charge, but we may need to charge individuals for excessive or unreasonable data requests.